Business Development Officer (Armed)


Education, Licenses and Certifications Required

  • Must possess a Bachelor’s degree in Business, Criminal Justice, or a related field
  • Must be able to obtain or possess required licensing per state requirements for Missouri, Arkansas, and any county requirements as needed
  • Must possess a current and valid driver’s license

Type and Length of Specific Experience Required

  • Must possess one or more of the following
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of active service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

Skills Required

  • Proficient computer skills including Microsoft Office and/or Google Applications
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 21 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment: Indoor and Outdoor, temperature ranges from moderate to extreme cold and heat

Major activity: Walking, standing, speaking, listening, and observing

Physical efforts to carry out job duties: Standing, walking, and sitting; Minimal to no stooping or kneeling.


Specific Duties and Essential Functions include:

  • Primary liaison between company and client senior management
  • Account management; provide supervision to the Site Supervisors; oversee disciplinary processes; oversee the staffing of security officers to ensure efficient scheduling is in place; oversee that contract-required training and screening elements for security officers have been met, quality assurance and contract compliance; manage excessive overtime; typing correspondence, developing spreadsheets and memorandums; oversee records maintenance processes per PHOENIX HOLDINGS GROUP client; inventory and purchase all PHOENIX HOLDINGS GROUP equipment
  • Ensure that Phoenix Holdings Group, is providing quality service to our client(s) and that this account is operated in a manner consistent with established policies, contracts, and applicable laws; maintain an active, strong client relations program by making frequent personal visits to discuss any problems or recommendations for the improvement of service provided
  • Review alarm system open/close reports, compile exception reports and forward to appropriate personnel
  • Provide client with timely, appropriate communication to make sure that their needs are being met; regularly review the services that are being provided and actively seek ways of increasing service; offer assistance to client to meet their changing needs and schedule; troubleshoot to identify and divert any potential problems • Administer PHOENIX HOLDINGS GROUP Safety Program; semi-annually review and revise the security Emergency Response plan; and monitor compliance with regulatory and fire prevention requirements to include safety items assigned by the client.
  • Conduct and document monthly testing of security systems; follow through on any corrections/maintenance issues
  • Assess need for additional training of employees and communicate needs to Training Manager; provide specific training for site supervisors requesting training updates for employees under their supervision.

Equal Opportunity Employer

At Phoenix Holdings Group, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Phoenix Holdings Group is an equal opportunity employer. Employment at Phoenix Holdings Group is based solely on a person's merit and qualifications directly related to professional competence. Phoenix Holdings Group does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Phoenix Holdings Group's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Executive Officer. Because it's just the right thing to do. We hope you think so, too.